Welcome to Coast to Coast Cellular Inc.
We think it makes sense to help you understand your wireless service in a simple way so here are answers to some questions we’ve heard customers ask. While this provides an overview, it is very important that you read your Customer Agreement and any other material provided. If anything is not clear to you, we will be happy to explain any portion of your agreement and answer any questions. Call your Sales Representative for assistance.

♦ Your Contract

   - Fees, Taxes and Surcharges

   - Minimum Term and Early Termination

   - Understanding Your Bill

   - Dispute Resolution and Independent Arbitration

♦ Commitment to Responsible Driving

   - Responsible Driving Reminders

♦ Radio Frequency Emissions

♦ Are Wireless Phones Safe?

   - What Does "SAR" Mean?

   - Can I Minimize My RF Exposure?

   - Do Wireless Phones Pose Any Special Risks to Children?

   - Where Can I Find Further Information?

♦ Avoid Potential Hearing Loss

♦ Implantable Medical Devices

♦ Privacy Policy Overview

   - Information Collection and Use

   - Disclosure of Personal Information

   - Accuracy of Personally Identifiable Information

   - Privacy and Coast 2 Coast Services

   - Compliance with Laws and Public Policy Participation

   - Implementation

♦ Fraud Policy

♦ General Contract Information

♦ Terms and Conditions

♦ Customer Agreement

   - Your Calling Plans

   - Your Rights to Change or End Your Service; Termination Fees; Phone Number Portability

   - Our Rights to Make Changes

   - Your Wireless Phone

   - Your Wireless Phone Number and Caller ID

   - How Service Works

   - Charges and Fees

   - Roaming and Roaming Charges

   - Your Bill

   - How We Calculate Your Bill

   - Your Rights for Dropped Calls and Interrupted Service

   - Payments, Deposits, Credit Cards and Checks

   - If Your Wireless Phone is Lost or Stolen

   - Our Rights to Limit or End Service or This Agreement

   - Directory Information and Disclaimer of Warranties

   - Waiver and Limitations of Liability

   - Dispute Resolution and Manditory Arbitration

   - About You and This Agreement